Micro Focus ZENworks Service Desk is a comprehensive solution, certified for 10 ITIL processes. These capabilities give you the ability…
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Category: ServiceDesk
Micro Focus Service Desk 7.4 Released.
Micro Focus Service Desk 7.4 was released in May, writes Sharad Vasista. This is an important update because it enables…
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Ask The Experts: ZENworks And Service Desk [36]
It’s encouraging to see that more customers are discovering the power of ZENworks Reporting, not only in combination with ZENworks…
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Enabling Self Service in a Unified Endpoint Management World
As discussed in Unified Endpoint Management Starts Now! Unified Endpoint Management (UEM) is the ability to manage the full lifecycle…
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Ask The Experts: ZENworks [33]
In the Netherlands we have a saying Onbekend maakt onbemind: in English that would be something like Unknown is unloved. …
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Success Story: Alberta Justice
Aiming to improve reporting and workflow processes, Alberta Justice deployed Micro Focus Service Desk. The solution provides enhanced transparency for…
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Self-service Application Management in a ZENworks World, Using Micro Focus Service Desk
In addition to the great work the team is doing on ZENworks 2016, it’s also important to note that the…
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